Kenya Airways Flight Cancellation Policy

Kenya Airways Flight Cancellation Policy - Canceling a confirmed booking can be challenging. Well, if you're flying with a reputed airline, you don't need to worry about the flight cancellation system. If you've made a reservation with Kenya Airways and now need to cancel it, it's easy to do the same. Make sure you're familiar with the Kenya Airways cancellation policy before proceeding further.

                          Call Tollfree +1-888-474-0163 for Kenya Airways flight Cancellation Policy

Kenya Airways Flight Cancellation Policy

Kenya Airways is one of the popular airlines that deliver an exceptional travel experience to passengers and caters to their diverse needs. The flag carrier of Kenya came into existence in 1977with a head office in Embakasi, Nairobi. Currently, the airline is an esteemed member of the SkyTeam alliance since 2010 alongside having a membership of the African Airlines Association.

Understanding Kenya Airways Cancellation Policy

The affair of flight cancellation is common to see in the aviation industry. People cancel the booking following multiple incidents, including a tragedy in the family, bad weather, poor health, visa issues, passport theft, legal orders, and many other events. These all are unavoidable situations that we have to comply with without any question.

With Kenya Airways, visitors can cancel the booking even after having a confirmed ticket. The African airline drafts a customer-friendly cancellation policy to aid travelers plausibly at this critical moment. Without creating inessential clashes, let’s capture a quick scan of various guidelines of the concerned policy –

  • Kenya Airways passengers can cancel the ticket as per the cancellation policy.
  • Visitors can cancel the booking within 24 hours of the purchase to recover a full refund.
  • Also, it should be noted that the departure date must be at least 7 or more days away.
  • You can raise the flight cancellation request in the same mode you had used to make the reservation.
  • In case you're unable to cancel the ticket within the prescribed risk-free period, you may have to pay the service fee as per the rules.
  • Moreover, the airline also promises to provide a full refund in case you’ve canceled the flight due to a death in the family.
  • It initiates refunds according to the ticket type.

Kenya Airways Flight Cancellation Charges

As illustrated above, the Kenya-based carrier imposes no cancellation fee when you cancel the reservation within the first 24 hours after booking. However, you’ll have to lose your pocket in case you miss that golden period. The cancellation fee varies as per many factors i.e. fare type, destination city, and the time of cancellation, etc. For more details, contact the customer service department at +1-888-474-0163.

Kenya Airways Refund Policy

There’re certain circumstances that encourage Kenya Airways to deliver refunds to passengers upon flight cancellations. Accordingly, the airline initiates a full refund if the flight is cancelled due to an emergency like death, etc. A full refund is also possible if the airline cancels the flight itself. Moreover, Kenya Airways takes up to 2 weeks (14 working days) to process eligible refunds if the reservation is made using a debit/credit card.

Cancelling the Kenya Airways Ticket

Now is the time to share thoughts on the most crucial ailment involved in the flight cancellation environment. Kenya Airways invests worthful efforts to make visitors’ journeys as convenient as possible. When it comes to cancelling the ticket, one can see some extraordinary arrangements by the airline. Let’s check out the details –

Kenya Airways Flight Cancellation Online

  • Visit the official website –
  • Enter your account using your mail ID and password.
  • Now, hit the ‘My Trip’ tab.
  • On the next page, you’ll see the listing of flights.
  • Get to choose the appropriate booking.
  • Further, you will provide your last name and booking reference number.
  • Review the inputs before proceeding ahead.
  • Now, conclude the process by paying the applicable fee.
  • In the end, Kenya Airways sends you a confirmation mail regarding the same.

Kenya Airways Flight Cancellation Offline

Disliking web-based method? Here’re the alternatives under the offline scenario. You can cancel the Kenya Airways ticket through the Flight Cancellation Phone Number (+1-888-474-0163). Additionally, visitors can also approach the Airport Ticket Center to raise the flight cancellation request.

Kenya Airways Flight Cancellation Policy – FAQs

Can I cancel the Kenya airlines flight on the booking day?

Yes. It requires no cancellation fee upon canceling the flight on the same day.

How long does Kenya Airways take to process the refund?

Usually, it takes 14 business days.

Is it possible to cancel the booking with Kenya Airways online?

Yes. You can head to the official website to process the same.

What if Kenya Airways cancels my flight itself?

In that case, you're eligible for a full refund.

Airlines Ticket Policy – Delivering Updated Insights into the Aviation Department

Doubtlessly, Airlines Ticket Policy is pledged to serve air travelers with top-notch services in the aviation sector. It ensures visitors get the best knowledge and ideas to have a magnificent journey to the destination. Moreover, the digital platform helps you find affordable deals and acquaints you with the policies of various airlines. For in-depth views on the Kenya Airways flight cancellation policy, dial +1-888-474-0163 (toll-free).