Vietnam Airlines Name Change/ Correction Policy

Vietnam Airlines Name Change/ Correction Policy – Passengers often make mistakes when booking tickets, and situations such as marriage, divorce, or legal changes may require modifying a name. Vietnam Airlines recognizes these circumstances and allows passengers to change their names without canceling their reservations. To ensure a seamless experience, it is crucial to understand the guidelines provided in Vietnam airlines name change/ correction policy. 

Vietnam Airlines Name Change/ Correction Policy

In this article, we will delve into the specific steps, regulations, and potential fees associated with changing the name on Vietnam Airlines flight tickets. With Vietnam Airlines' accommodating approach, you can travel without stress. By following their rules, you can ensure a secure journey. If you have any inquiries about their procedures or regulations, feel free to contact Vietnam Airlines' toll-free Airlines Ticket Policy number at +1-866-939-0429.

About Vietnam Airlines

Vietnam Airlines (VN), the national airline of the country, was established in 1956 under the name Vietnam Civil Aviation. It operates from two primary hubs, namely NoiBai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City, with Da Nang International Airport (DAD) serving as a secondary hub. As a member of the SkyTeam alliance, Vietnam Airlines serves approximately 20 domestic destinations and around 30 international destinations across Asia, Oceania, and Europe.

In addition, Vietnam Airlines has collaborated with over 20 other airlines through codeshare agreements. Their fleet consists of 92 aircraft, which are configured with either one cabin (Economy Class), two cabins (Business Class and Economy Class), or three cabins (Business Class, Deluxe Economy Class, and Economy Class).

Basics Of Vietnam Airlines Name Change/ Correction Policy

The policies and procedures for making name changes or corrections on Vietnam Airlines tickets can vary depending on factors such as the ticket type, fare rules, and the point of sale (whether the ticket was purchased directly from Vietnam Airlines or through a travel agency). Here are some general guidelines to keep in mind regarding name changes or corrections for Vietnam Airlines:

  1. Minor Name Corrections: Typically, Vietnam Airlines allows minor corrections, such as fixing misspellings or typographical errors, at no additional cost. To request such corrections, you can reach out to the airline's customer service or contact your travel agent.
  2. Major Name Changes: If you need to change the name on your ticket due to a legal name change or if the name is completely incorrect, Vietnam Airlines may consider it a significant change. In such cases, the airline might require supporting documentation, such as a marriage certificate or a court order, to validate the name change request. Additional fees may also apply for major name changes.
  3. Restricted Tickets: Certain tickets, particularly discounted or promotional fares, may have more restrictive rules regarding name changes or corrections. These tickets might come with specific limitations or charges for modifying passenger names. It's important to carefully review the fare conditions and terms of your ticket to understand the relevant rules and conditions.

Remember that the specific policies and procedures for name changes or corrections can vary, so it's advisable to directly consult Vietnam Airlines or your travel agent for accurate and up-to-date information.

Vietnam Airlines Name Correction via Online

To change flights online, you need to follow the following steps:

  • Open your preferred web browser and visit the official website of Vietnam Airlines.
  • Log in to your Vietnam Airlines account by providing the necessary details.
  • Look for the "Manage my booking" section in the navigation bar on the displayed webpage and click on it.
  • Select the "Change My Reservation" tab.
  • Enter the Vietnam Airlines ticket booking number and the last name of the passenger in the provided box.
  • Click on the "OK" option.
  • The system will display your bookings associated with the ticket. Make the necessary changes according to the airline's eligibility and policy.
  • If Vietnam Airlines charges a flight change fee, proceed to make the payment to confirm the changes.
  • The airline will send a confirmation email, containing the new flight bookings in the form of an e-ticket, to the email address registered in your account or to your provided phone number.

Vietnam Airlines Name Correction over the Phone

To utilize the name change option provided by Vietnam Airlines, you can contact their customer service. Dial the toll-free number +1-866-939-0429 to speak with the support desk for Airlines Ticket Policy. Once you have spoken with a representative, you can follow the steps outlined on Vietnam Airlines' website to change the name of your flight. Here's what to expect during the conversation with the agent:

  • The agent will begin by asking about the purpose of your call. Inform them that you need to correct an incorrect name on your ticket.
  • After stating your request for name revisions, the agent may request specific details related to your reservation. This could include your "Last Name" and the "Booking Reference" number.
  • Once the agent has gathered the necessary information, they may inform you about any fees associated with the name change on Vietnam Airlines.
  • Upon receiving the payment, the representative will initiate the name change procedure and notify you when it is completed.

Vietnam Airlines Name Correction at the Airport

Under certain circumstances, significant name modifications may be allowed, such as removing a first or middle name or adding a surname. Last-minute revisions to the passenger's personal information can be beneficial. If you need to make changes or amendments to your flight tickets, you can visit the ticket counter at the airport. An informed staff member will be available at the airport ticket desk to assist you. They will ask for a valid ID and make any necessary adjustments according to your request.

Vietnam Airlines Name Correction Fee

  • There is a non-refundable cost associated with name correction or changes per person and booking. The specific fee for a name change depends on the timing of the request.
  • Customers who have directly booked their flight through the airline's website have a 24-hour window from the time of the initial purchase to make necessary modifications following the airline's name change policy, particularly in cases where the name is misspelled.
  • During this initial 24-hour period, no fee would be charged for changing the name, and subject to availability, the flight would be rescheduled in a comparable class of service. Please note that fare fluctuations may apply.
  • Passengers have the option to modify their names up to 4 hours before the scheduled departure of the flight. Using the My Booking area, travelers can make name changes by altering up to three characters per name. However, please be aware that such modifications will incur a fee ranging from 50 to 100 USD.

Take Away

Vietnam Airlines is dedicated to offering travelers accurate and extensive information regarding their ticket policies, ensuring a smooth and trouble-free flying experience. Our team of skilled and knowledgeable airline specialists is readily available 24/7 to address any queries or concerns you may have about Vietnam Airlines. You can reach our experienced team by calling our toll-free number, +1-866-939-0429. Don't hesitate to contact us, as we are committed to assisting you with the utmost satisfaction.