Citilink Airlines Name change/Correction Policy - Booking flights for your holidays is the most exciting thing when you get free from your work. We are very happy and curious and sometimes this can cause us to make mistakes. Always read the policy of the airline carrier & secondly whenever you book a flight, always write the valid and correct information during the booking period.
The excitement is at its zenith and in this excitement and hurry we sometimes make spelling mistakes, address mistakes, and other small mistakes that can spill water on our plans. We all have earned our money the hard way and want to spend it effectively. We will have a look at the Citilink Airlines name change correction policy and go through the steps as to how we can make changes if somehow we have made a spelling mistake in our name during the flight booking.
For more information on Citilink’s Name Change/Correction Policy, Contact the Airlines Ticket Policy customer support helpline at +1-888-474-0163 (toll-free).
About Citilink Airlines
Citilink Airlines is an Indonesian airline company that is known for providing comfortable travel for passengers with ultra-low flight chargers. This airline was established by Garuda Indonesia and operated under its name initially. Later on, it started operating as a separate entity of Garuda Indonesia, which included everything of its own, the logo, dress, staff, and other things.
They fly on both domestic and international routes. Citilink Airlines is headed by experienced professionals who have been working in the airline for decades. If someone has made a mistake in the name, then Citilink Airlines has provided a user-friendly procedure that one can follow to correct it. We will have a look at the procedure and will go through all the necessary steps.
Citilink Airlines Name change/Correction Policy
Changing the wrong information regarding your name spelling is easy as Citilink Airlines has provided very easy access to make that correction.
- Citilink Airlines policy suggests that you can change your wrong-spelt name by contacting the customer helpline set up by Citilink or customer support at +1-888-474-0163 present on the airport counters.
- If someone has spelled their first name incorrectly and wants to change that they will have to follow a small procedure to make it happen.
- You are allowed to change some characters in your name.
- A maximum of 3 alphabets are allowed to change.
- One cannot change their name completely and come up with a different name or surname.
- A certain amount is charged for changing your name spellings.
- A valid identification proof issued by the government is mandatory so that flight officials can use it as a reference to check and validate the name changes.
- The name change correction is allowed up until two hours before the flight boards.
- Also if the last name is not spelled correctly then changes can also be made.
Two ways to correct the name in Citilink Flights
Visiting the Citilink Official Website (online)
- One way is to visit the Citilink Airlines Official Website
- When you visit the official website then you need to find the heading “Manage my bookings”
- Click on “manage my bookings”
- You will be shown a page where you need to fill in the information they are asking for.
- When you booked your flight, you have received a confirmation number.
- You have to enter that confirmation number and also your last name.
- You will be shown your flight details like timing, destination, etc.
- The next step is to choose the details you want to change.
- You want to correct your name, so correct a maximum of 3 characters in your name and click on the confirm button.
- Make sure the changes that you made to your name should match equally to the name you have on your ID proof.
- At the time of flight boarding, officials will match your name on the ticket with the name on your identification proof.
- After clicking the confirm button you will receive a confirmation email on your registered E-mail.
For further guidance, you can call on the Airlines Ticket Policy customer support helpline at +1-888-474-0163 (toll-free)
Contacting the Citilink Call Centre (Offline)
- One can call the customer helpline number. +1-888-474-0163 (toll-free)
- The agent will ask for your flight details.
- You have to provide them with a confirmation number and your last name.
- They will fetch your details.
- Always keep your IDs handy so that you can provide the necessary details at the time of change.
- You can tell them about the changes you want to make.
- They will charge you accordingly if it is required.
- You can pay the amount and your changes are confirmed.
- Will receive a confirmation email with the changes.
Visiting directly at the Airport Counter (Offline)
- One can also visit directly at the Citilink support desk.
- Bring your ID Proof when you visit your nearest airport
- Talk to the agent and they will help you with the changes.
- They will ask you for your confirmation number and last name.
- If you want to correct your name then tell them about the changes you want to make. Show them a valid ID proof and your query will be taken care of.
- Once you provide the necessary details, you will be charged the extra amount.
- Once you paid that, your changes are confirmed.
It's very important to fill in the details the same as mentioned on your IDs. airline doesn't allow you to board the flight if the details do not match the details on the ID proof. You can follow the above-mentioned steps to make a change in the incorrectly spelled name.
Citilink Airlines Name Change Fee
- The amount is 1500000 Indonesian rupiah.
- The amount charged is per passenger and also depends on the route you selected
- This amount is for a name change.
- The amount is for one side.
- If you have a two-way ticket then that case you will be charged separately.
- The Corename change is not charged.
Airlines Ticket Policy
Plenty of airlines are operating today and it's very hard to know exactly what policies these airlines refer to. Airlines Ticket policy is one place where one can find all the guidelines, and policies related to all the airlines. Choosing the Airlines Ticket Policy for all the information is an easy way to know about what changes you want to make. A detailed solution guide for all your flight-related problems is the Airlines Ticket Policy. One can also visit the website and call on their toll-free customer helpline number +1-888-474-0163 (toll-free).
Frequently Asked Questions -
Q - where can I find the information regarding the Citilink Airlines name change policy?
A - you can find it on the Airlines ticket Policy
Q - What is the helpline number of the Airlines Ticket Policy?
A - the number is +1-888-474-0163 (toll-free)