Air New Zealand Flight Change Policy

Air New Zealand Flight Change Policy –The flag carrier of New Zealand, Air New Zealand is globally known for delivering flexible travel solutions. If you want to modify the booking details for any reason, you're good to go with the airline. Well, you must be aware of the dedicated Air New Zealand ticket change policy to carry on with the process flawlessly. For immediate help, you can also dial the toll-free number +1-888-474-0163.

Air New Zealand Flight Change Policy

No one knows what to fall in the future. People book the itinerary to the destination delightfully; unaware of something unpleasant or unanticipated. It may be a sudden demise of a family member, legal orders, critical health issue, bad weather, or any other concern. We all have to succumb to these sorts of unpredicted events and change the trip plan accordingly. You stay lucky if your service provider allows you to amend the scheduled trip rather than cancelling it. Thankfully, Air New Zealand is one of them!

Key Factors of the Air New Zealand Reservation Change Policy

Air New Zealand is committed to serving clients with marvelous travel solutions across multiple destinations worldwide. Operating from the base station in Auckland, the flag carrier of the country connects around 20 domestic and 30 international locations. Established in 1940 (as TEAL), Air New Zealand is also one of the eminent members of the Star Alliance since 1999.

As far as the booking change policy is concerned, it is just another cause to praise the carrier. The airline constitutes a customer-friendly policy to bring full flexibility and convenience for passengers who want to alter flight details. To develop a comprehensive idea, simply drag yourself through the following keynotes:

  • As per the policy, Air New Zealand travelers can modify domestic and international flights hassle-free.
  • It applies to all restricted and non-restricted fares, irrespective of the fare type and class of service.
  • Further, the airline provides the opportunity to save service charges by raising the flight change request within 24 hours after booking.
  • Remember, Air New Zealand allows people to modify the tickets obtained through the official website or reservation number only.
  • Visitors need to complete the booking change process up to 12 hours and 2 hours for international and domestic flights, respectively.
  • You can trigger the booking change request only for the unused portion of the ticket.
  • Moreover, flyers can opt for digital or offline methods for flight modifications.

NOTE: For more in-depth details, Air New Zealand customers can dial +1-888-474-0163 (toll-free) at any time.

Air New Zealand Flight Change Service Fee

The NZ carrier may demand certain charges for changing the flight. However, it depends entirely on the fare type. Visitors with Flexitime fares will have to pay US$250 as a service fee for amending the flight prior to the scheduled trip date. In case you want to raise the request on the same day, the change fee may be around US$350.

For travellers travelling local and international flights, Air New Zealand may charge different change fees. Below, you'll discover your cost based on your bookings:- 

For Domestic Flight

While travelling domestically, changing flights could result in additional fees. A passenger who has a flexible ticket won't be responsible for any additional fees. The passenger must pay the difference in ticket fare as the flight change fee if the cost of the new ticket is greater than the cost of the original reservation. Additionally, a passenger's ticket type affects the fee.

  1. Flex Time Ticket- A traveller may switch to an earlier or later flight on the same day without incurring any fees. It would cost about $50 NZ per person for each altered flight if the adjustment was made before a day.
  2. Flexi Date Tickets- Passengers may modify their departure date without incurring any additional fees, but if the new date requires a more expensive ticket, you will be responsible for the price difference.
  3. All Other Tickets- Before the day of travel, travellers can make changes to their tickets for $50 New Zealand; however, changes cannot be made the day of the journey.

No additional fees would apply if a passenger changed their airline tickets online, but if they called the service center, they would have to pay an extra fee of $30 NZ.

For International Flight 

Using the website or the app, any changes to the itinerary can be adjusted in the international booking section. The traveler would be informed of the additional costs before moving forward with the adjustment, depending on your booking date and availability. As long as you've complied with the following guidelines, you can make the online modification.

  • The travellers have made internet flight reservations.
  • If your journey began in New Zealand, you have not checked in and are not scheduled for a Sky couch.
  • You don't have many stops on your trip.

Passengers can directly phone the support center for assistance if they do not want to make the modifications online. You can contact for better support. While you phone the customer care service, you will have to pay a modest cost. Any modification can be made by passengers using Global Flexi tickets without having to pay.

Well, passengers can save the whole service fee by making changes within 24 hours after booking. People can also speak with experts at +1-888-474-0163 to know the latest fee figures.

How to Change the Flight with Air New Zealand?

It isn’t rocket science to change the Air New Zealand reservation. Enthusiasts can opt for online as well offline platforms to perform modifications for both domestic and international flights. This section is to mull over all these scenarios to give you a more informed idea. Let’s peep right in.

Air New Zealand Change Flight Online

  • Start the digital process by visiting the official website –
  • Go to the ‘Manage Booking’ section.
  • Now, enter your booking reference number and last name as mentioned on the ticket.
  • The next page will showcase the list of bookings. Make the required choice.
  • Hereafter, you can make necessary changes to the itinerary and review the details for any errors.
  • Now, you can pay the service fee, if eligible, otherwise, finish the process.
  • In the end, Air New Zealand will share a confirmation mail to notify you of the same.

Air New Zealand Change Flight Offline

Apart from web-based methods, Air New Zealand also processes flight change requests through some traditional mechanisms. Users will have the liberty to choose any of the following alternatives for the same purpose:

Air New Zealand Flight Change Policy – Frequently Asked Questions (FAQs)

Ques 1) Can I modify the reservation with Air New Zealand?

Ans 1) Yes, Air New Zealand airline allows visitors to make required changes to the itinerary.

Ques 2) How to change the Air New Zealand booking?

Ans 2) Well, one can alter the booking details with Air New Zealand in multiple ways. You can get along with the online (official website) or offline (airport ticket counter or customer service number) procedures to make a difference.

Ques 3) Is it possible to change the name on the Air New Zealand ticket?

Ans 3) Yes. Air New Zealand visitors can raise the name change request if it is misspelled on the PNR.

Why Choose Airlines Ticket Policy?

It requires lots of preparation when you plan an air trip to a global destination. Therefore, you might seek professional assistance to get things in the right frame as per aviation rules. This is where the Airlines Ticket Policy brings helping hands for you. People can approach the team of experts to gain up-to-date scenarios about the industry to draft a pleasant and comfortable journey. Also, they can dial +1-888-474-0163 to capture more details on the Air New Zealand flight change policy.