VivaAerobus Flight Cancellation Policy

VivaAerobus Flight Cancellation Policy – VivaAerobus presents flexible conditions for travelers to make their trips full of fun and joy. Similarly, canceling the booking with the airline isn't stressful since it furnishes a customer-friendly ticket cancellation policy. It can be worrisome to terminate the confirmed booking! However, sometimes we face situations that can induce ticket cancellation without prior notice. This blog unveils the VivaAerobus cancellation policy to unearth necessary guidelines and provisions for aspirants.

When you do need to acquire more details about the concept, never hesitate to speak with experts at +1-888-474-0163 (toll-free).

Travel plans can produce big trouble when all arrangements are not procured smoothly. Flights can astray from their schedules, baggage can go missing, and bookings can get changed or even cancelled. Therefore, visitors may have tough times and they have to deal with situations by having more informed ideas and thought processes.

About VivaAerobus

The aviation industry demonstrates magnificent skills to promote transportation affairs across the globe. VivaAerobus is one of the best aviation organizations in the industry with remarkable work cultures and ethical values. The Mexican service provider reveals the following attributes:

• VivaAerobus was established in 2006.
• It is a professional air transporter; offering low-cost travel services to domestic and international clients.
• It manages business operations from its hub station in Monterrey International Airport.
• Initially, the airline started functions with two Boeing 737-300 aircraft.
• Further, the fleet of VivaAerobus reflects around 56 vehicles to help commuters explore destinations in Mexico and the United States.
• Also, VivaAerobusfurnishes an in-flight magazine.

Understanding the Details of the VivaAerobus Booking Cancellation Policy

Dropping the trip plan is unpleasant! It is never a moment of celebration when someone has to trash the scheduled itinerary. However, several types of unplanned incidents can happen in life and destroy our plans comprehensively. Meanwhile, the aviation department is full of unexpected events and we can't take it for guaranteed to happen as per our desires. A user may come to drop the booking due to multiple scenarios such as:

• Critical health concerns
• Bad weather
• Military issues
• A tragedy to a family member/relative
• Passport theft etc.

Hence, these circumstances can trigger flight cancellations since you don’t have a relevant solution to avoid or combat any of these. Do you face unplanned events and require to cancel the VivaAerobus ticket? The specifically designed and committed flight cancellation policy of the carrier is something you should analyze in the first place. It is a marvelous package of user-friendly guidelines, rules, and laws to help aspirants with full flexibility and zest.

Top Features of the Policy

• VivaAerobus visitors will have the freedom to cancel the scheduled booking as per policy rules and procedures.
• The Mexican airline doesn’t ask for a service fee to cancel the flight ticket within 24 hours after the purchase of the booking.
• On the other hand, passengers will have to bear some charges for raising the cancellation request outside the risk-free period.
• Further, the VivaAerobus cancellation policy affects all fare types, the class of services, and passengers.
• Significantly,canceling the flight booking due to an emergency will not demand any service fee.
• The carrier allows users to initiate flight cancellation requests through online or offline channels.
• Also, the service provider processes cancellation requests for tickets purchased through authorized channels only.
• It is also recommended to use the same procedure that was used during the reservation.

NOTE: Concerned persons can acquire more in-depth details instantly at +1-888-474-0163 (toll-free).

How to Cancel the VivaAerobusFlight?

The Mexico-based aviation service provider acknowledges several platforms and channels to raise the flight cancellation request. Since the airline is committed to delivering flexible services, it allows aspirants to choose from a range of methods. It allows users to terminate the flight ticket via digital or traditional profiles. Let’s explore all available prospects in detail.

VivaAerobus Flight Cancellation Online

• Visit the official web portal of the aviation player - vivaaerobus.com.
• Now is the time to find and hit the dedicated window named ‘Manage Booking.’
• Make sure to deliver your booking code number along with the surname in the given boxes.
• On the subsequent page, you will have to select the right booking from the listing.
• Give a valid reason for flight cancellation to proceed further.
• Before you compile the process, it is also necessary to pay the flight cancellation fee if your ticket is eligible for the same.
• In the end, VivaAerobus will share a confirmation mail to notify you about the procedure.

VivaAerobus Flight Cancellation Offline

On the other side, VivaAerobus passengers will have the opportunity to explore some traditional segments as well. The carrier introduces some offline mechanisms to support people who find internet technologies full of hassles and risky. It involves the following alternatives:

• Airport Ticket Counter/Kiosk
• Customer Helpdesk Number (+1-888-474-0163)

VivaAerobus 24-Hour Cancellation Policy

The 24-hour flight cancelation policy of VivaAerobuspermits users to get full credit against their canceled tickets. It launches a specified window of 24 hours that allows you to save the service fee. The only need is to initiate the flight cancellation process within 24 hours after making the booking.

When travelers manage to cancel the booking within the allotted period, they will not incur any service fee. However, the concerned individual will have to bear some charges depending upon specific conditions. VivaAerobus will deliver the refund in the original form of payment within 7-10 working days.

VivaAerobus Flight Cancellation Fee

What would be the service cost to cancel the VivaAerobus flight? Well, a specific service may hit your budget across all fare types and classes of services under some conditions. At the same time, visitors can also enjoy the fee waiver against bookings cancelled within 24 hours after the reservation. In case the service fee applies, it may vary as per several situations such as the fare type, the class of the service, destination airport and the time of the request, etc.

Hence, the best way is to collect the latest fee figures at the official website or +1-888-474-0163 (toll-free).

Viva Aerobus Cancel Flight Policy for Cancelled Flights

You have a few choices if Viva Aerobus cancels your flight for any reason that is within its control:

Recognise Other Modes of Transportation:

You have the option to choose Viva Aerobus’s alternate mode of transportation for no additional charge.

Delay Your Trip Date with a Voucher:

• You can also choose to reschedule your flight date for up to 30 days free of charge.
• You will receive a voucher equal to 25% of the total cost of your flight. This includes the fare, taxes, and seat fee, in addition to the date change.
• Ask for a full refund together with a voucher:
• You are entitled to a complete refund for the unused ticket if you do not reschedule.
• In addition to your refund, Viva Aerobus will issue you a coupon for 25% of the total ticket price, which includes the fare, taxes, and seat cost.
• In the event that an airline cancels a flight, these choices provide you with both compensation and flexibility.

Viva Aerobus Cancellation Policy Due to Illness or Bereavement

It’s crucial that you notify Viva Aerobus if you become really ill or lose a close relative and are unable to go. You have to give the airline a medical certificate or a death certificate before the flight’s check-in deadline. You should, if appropriate, also provide documentation of your relationship to the impacted relative.

Viva Aerobus is free to take your circumstances into consideration in such circumstances. They may issue a non-transferable and non-cashable Flight Certificate. The particular provisions of the certificate will be decided by the airline based on the circumstances surrounding your scenario. You can use this certificate for future travel. Viva Aerobus alone has the last say in this matter.

Want to know more? Call Airlines Ticket Policy at +1-888-474-0163 for assistance.

VivaAerobus Refund Policy

The significant points to note about VivaAerobus’s simple refund policy are as follows:

Cancellation within 24 Hours:

• Passengers can cancel a flight and request a refund within 24 hours of purchasing their ticket.
• It is applicable if the cancellation is made by 4 hours prior to the flight’s scheduled departure and the ticket was purchased at least 7 days in advance of the scheduled departure time.

Flight Changes Outside 24-Hour window:

If you miss the 24-hour window, consider changing your flight for free (excluding zero or promotional fares) and travel later by paying the difference in fares.

Procedure for Refunds:

Refunds will be handles in accordance with the original payment method.

Particular Situations:

• Refunds in the event of a severe illness or death may be given in the form of a flight certificate that is non-refundable and non-transferable, to be utilize during the flight’s validity term.
• Promotional and zero-fare tickets are non-refundable and cannot be cancel.

Requests for Cancellations and Refunds:

You can only request a refund or cancel a flight over the phone; you cannot do so online.

Complete Refund Coverage:

• Purchase a Full Refund cover at the time of booking. You will have the option to cancel for any reason. This include COVID-19, accidents, court summonses, forced job relocation, and more, and you will receive a full refund.
• Accommodation and food expenses will be reimburse in accordance with the policy requirements.

Compensation for Delayed and Cancelled Flights

VivaAerobus pays out for cancelled and delayed flights in compliance with the rules set forth by the aviation authorities in charge of these affairs. As indicated in the table below, the precise amount of compensation depends on what caused the disturbance and how long it took to happen.

For more information, call Airlines Ticket Policy at +1-888-474-0163.

Frequently Asked Questions on VivaAerobus Flight Cancellation Policy