SunExpress Flight Cancellation Policy

SunExpress Flight Cancellation Policy – While traveling by air, there is a possibility of flight cancellations either by the airline or by the passengers themselves. Such unforeseen disruptions can cause significant inconvenience to customers. To alleviate these inconvenient situations, SunExpress Airlines has established a set of guidelines known as the SunExpress cancellation policy. These guidelines aim to assist passengers in easily managing their cancellations.

SunExpress Flight Cancellation Policy

The SunExpress Flight cancellation policy proves particularly beneficial when customers require information about the various methods of cancelling a ticket, the refund application process, and the conditions under which travellers may be eligible for compensation. The policy also determines the fee charged for cancellations. Additionally, the Airline Ticket Policy offers up-to-date information to travellers via a toll-free helpline at +1-866-939-0429.

Eligibility Criteria For SunExpress Flight Cancellation

As previously mentioned, the option to cancel a ticket is limited to specific types of tickets. It's important to note that if you submit a cancellation request outside the specified period, you will not be permitted to cancel your trip. Therefore, it is advisable to check your eligibility in advance before making your ticket reservations. Here are the guidelines regarding ticket revocation:

  • SunEco fares are not eligible for cancellation.
  • Regardless of the timing of the revocation request, holders of these tickets will not be allowed to cancel their trips.
  • It is prohibited for those with SunClassic fares to cancel their flights between six and forty-eight hours before departure and within forty-eight hours of departure.
  • If you have made a SunPremium reservation, no modifications or cancellations will be permitted within the last 48 hours before the scheduled departure.
  • Apart from the aforementioned scenarios, ticket revocations can be made between 30 and 6 days before the flight's departure, subject to payment of the applicable cancellation fee.
  • Please note that the specific amount of the cancellation fee is not fixed and may vary.

Primary Terms Of The SunExpress Flight Cancellation Policy 

While this airline does allow passengers to cancel their flights, there are specific regulations that must be followed. These rules apply to all passengers with reservations on this airline. To effectively process the cancellation of your SunExpress flight ticket, it is important to adhere to the following key terms:

  • If you have booked your tickets through third-party websites, you must contact the respective agent directly for ticket reversals.
  • The eligibility for canceling your flights depends on the type of fare you have reserved.
  • In cases where you need to cancel your trip due to medical reasons, certain benefits may be available, such as an exemption from cancellation fees.
  • Cancellations and modifications can only be made on tickets that have been officially booked with SunExpress.
  • Passengers are responsible for paying the applicable cancellation charges based on the timing of their request.
  • Customers whose flights have been canceled or delayed by the airline itself may be entitled to compensation.
  • After successfully canceling your booking, you can either rebook a new flight or request a refund.
  • The conditions for requesting a refund after cancellation depend on the airline's refund policy.
  • Rebooking can be done once your original flight has been canceled.
  • You will have the option to make changes to the destination when rebooking your flight.
  • On certain tickets, passengers may not be eligible for a refund even after cancellation.

Please note that some of the rules mentioned above may be subject to change by the airline over time. To stay updated with the latest information, it is recommended to regularly check the official website of the carrier.

Platforms To Cancel SunExpress Flight Reservation

There are various methods available to cancel SunExpress tickets, providing customers with flexibility and convenience. Ticket cancellation can be accomplished directly through the website or with the assistance of live customer support. Customers can select the choice that best meets their needs as a result. The two methods are outlined below.

Cancel SunExpress Flight Through Website

In many instances, passengers often choose to cancel their tickets through the website due to its simplicity. The process involves visiting the SunExpress website and following the step-by-step instructions provided on the screen. The procedure for website-based ticket cancellation is as follows:

  • Start by opening the SunExpress website.
  • Log in to your account or create a new account if needed.
  • Once logged in, locate and click on the "Manage Booking" tab.
  • You will be directed to a list of your bookings with the airline.
  • Choose the exact reservation that you want to revoke.
  • Follow the on-screen instructions and provide the passenger’s details.
  • Finally, click on the "Yes, Cancel" button to confirm the ticket cancellation.
  • By following these steps, passengers can easily cancel their tickets using the website.

Cancel SunExpress Ticket Through A Phone Call 

If you prefer not to cancel your SunExpress flight ticket online, the airline offers an alternative option for you. You can contact the toll-free number of the Airlines Ticket Policy at +1-866-939-0429 to initiate the cancellation process. The airline provides a team of dedicated professionals who are available to assist passengers in the best possible manner.

When contacting the assigned executive, simply explain the reason for canceling your ticket. They will carefully assess your ticket's status and proceed with initiating the refund accordingly. It is important to note that if you have purchased a non-refundable ticket, the executives will be unable to assist you with the refund process. Refunds are only applicable to refundable tickets. Rest assured, the airline's team will strive to provide you with the necessary assistance and guidance throughout the cancellation process.

Cancel SunExpress Ticket Via Airport Ticket Counter

If you desire an alternative way to cancel your SunExpress ticket, you have the option of visiting the closest airport and personally visiting the airline's ticket office. There, you can engage with a representative who will be available to assist you. Provide the representative with comprehensive details regarding the rationale behind canceling your ticket.

After a thorough review by the airline's executives, the SunExpress refund fee will be processed. The refunded amount will be credited back to the same account that was utilized during the ticket booking process. This approach offers a more personalized and direct interaction, ensuring a seamless cancellation experience.

SunExpress Flight Cancellation Fee

Tickets that are non-refundable and canceled more than 24 hours after booking will incur a cancellation fee. The fee amount is determined by the type of ticket purchased and the time at which the cancellation is made. Here is the SunExpress cancellation fee structure:

  • The charge for foreign travellers varies according to the ticket class chosen, namely SunEco, SunClassic, and SunPremium.
  • If a SunClassic ticket is cancelled with at least 30 days remaining until the departure date, 50% of the booking amount will be charged. Similarly, for SunPremium tickets, 25% of the booking amount will be charged.
  • If the cancellation is made between 29 and 7 days before departure, 80% of the SunClassic ticket amount and 50% of the SunPremium ticket amount will be charged as a fee.
  • Cancellations made between 6 days and 48 hours before departure will incur a fee of 90% of the SunClassic ticket amount and 80% of the SunPremium ticket amount.
  • It's important to note that the fee structure may vary for different types of tickets and is subject to change.
Take Away

The SunExpress cancellation policy encompasses all the necessary features to assist customers in cancelling their tickets. The airline continuously strives to enhance its policy and make it more customer-friendly. Passengers are provided with comprehensive support to ensure a cancellation process with minimal risks. serves as a valuable resource for individuals seeking to expand their knowledge of the aviation industry. Their team of skilled professionals is available 24/7 to address your concerns and provide suitable solutions. Furthermore, offers up-to-date information on SunExpress flight cancellation policies, accessible by calling +1-866-939-0429.