Condor Airlines Flight Cancellation Policy

Condor Airlines Flight Cancellation Policy – We do not have control over unexpected incidents that arise while organizing travel plans. Consequently, on occasion, we must adjust our travel plans due to unforeseen and uncertain situations. However, Condor Airlines flight cancellation policy offers a high degree of flexibility for your vacation. This policy simplifies the process of modifying your travel itinerary with utmost convenience.

Condor Airlines Flight Cancellation Policy

Condor Airlines presents a range of domestic and international flight choices. The airline offers numerous options for both local and global travel. Additionally, the Airline Ticket Policy is available to provide you with extra assistance through the toll-free helpline at +1-888-474-0163.

About Condor Airlines

Condor Flugdienst, or Condor for short, is a leading German leisure airline. As Germany's third largest carrier, they fly vacationers to over 65 popular destinations across Europe, Africa, Asia, North America, and South America. Flights depart from 10 airports within Germany.

Condor's fleet includes two and three cabin planes. They offer Premium Economy, Business Class, and Economy Class to accommodate different needs. The airline is headquartered in Frankfurt, with hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).

With a focus on exceptional service, Condor provides a comprehensive and comfortable flying experience. Their wide range of destinations and cabin configurations make them a great choice for leisure travellers.

Key Features of Condor Airlines Flight Cancellation Policy 

According to Condor's flight cancellation policy, passengers can cancel a flight up to 24 hours after booking and receive a full refund, on the condition that the selected departure date is at least 1 week away from the scheduled departure date. The key cancellation rules set by Condor include:

  • Refunds are not provided if the cancellation request is made outside the 24 hour window after booking, specifically for Economy class fares purchased.
  • In case a passenger needs to cancel their flight booking, Condor will accept the cancellation request irrespective of the type of fare or class of service originally booked.
  • To cancel a flight booking, passengers need to cancel through the Condor website at If the original booking was made elsewhere, the cancellation request has to be made through the original booking platform or provider.
  • Online cancellation requires the entire flight booking to be cancelled. Passengers cannot selectively cancel a few passengers or flight segments online. For partial cancellations, Condor's cancel booking phone number needs to be contacted.
  • Any additional travel extras or essentials purchased during or post booking cannot be cancelled or refunded separately as per policy.
  • Cancellation fees apply as per Condor's air cancellation policy rules and the fees go up the closer it gets to the scheduled departure date. Passengers should cancel as early as possible to avoid higher cancellation charges..

Condor 24-Hour Cancellation Policy

According to Condor's flight cancellation policy, passengers can cancel their flight booking within 24 hours of purchase and receive a full refund if:

  • The scheduled departure date is at least 7 days from the time of booking.
  • The flight is booked directly through Condor's website, ticket offices, airport counters, or customer service number.
  • The booking is not part of a group booking, which has separate cancellation policies per group contract.
  • The ticket was not purchased using a gift certificate, travel voucher, or reward miles.

Condor offers passengers the ability to cancel most flight bookings within 24 hours of purchase for a full refund. This flexible cancellation policy applies to most ticket types, with the exception of group travel reservations. However, any tickets bought with gift cards, vouchers, miles or other forms of payment are not eligible for refunds under this 24-hour cancellation policy.

The Process to Cancel the Flight Tickets with Condor

Condor Airlines offers passengers different options to cancel their flight bookings. Cancellation fees or penalties may apply depending on factors like fare type and timing of the cancellation.

Cancelling Your Condor Flight Online

The easiest way to cancel is directly through the Condor website. To do this:

  • Log into your account dashboard on using your username and password.
  • Under "My Reservations," find your upcoming flight booking and click on the "Cancel" or "Cancellation" button.
  • You will be prompted to enter details like your name, booking reference number, contact information and reason for cancellation.
  • Carefully review all the cancellation details to ensure they are correct.
  • Read through any notifications about the cancellation process and fees that may apply.
  • Confirm that you wish to proceed with the cancellation.
  • Upon completion, you will receive an email confirmation to the address provided in your passenger profile. This will have information on any refunds or credits you may be entitled to, as well as any penalties that were applied..

Cancelling Via Customer Support

For those who need personalized assistance, Airlines Ticket Policy customer support can be reached at +1-888-474-0163 toll-free. The call is free. When you call, an agent will:

  • Ask for your flight booking details and confirm you wish to cancel it.
  • Process the cancellation request according to Condor's internal policies and procedures.
  • Explain any change fees or fare differences that may be applied to your booking.
  • Walk you through the various steps to fully cancel your reservation.
  • Provide options if you wish to rebook on an alternate flight.
  • While the phone cancellation service is free, you may still be responsible for paying any applicable cancellation penalties or fare changes as per Condor's booking conditions. The agent can explain the potential fees.

Cancelling Your Condor Flight – Ticket at Counter

  • Upon arriving at the airport, visit the Condor ticket counter.
  • An agent will be available to assist you in initiating the cancellation process.
  • Provide the agent with the relevant details of your current reservation.
  • Depending on eligibility criteria, the agent will guide you through potential alternative options and associated fees.
  • Complete any necessary payment for cancellation fees or fare differences using a credit/debit card.
  • Following payment confirmation, an email will be sent to your registered address confirming the cancellation and any resulting changes to your booking.

Condor Airlines Refund Policy

The amount of refund a passenger can receive when cancelling a Condor flight booking depends on the fare rules associated with their ticket:

  • Some discounted or promotional fares are completely non-refundable, both before and after departure.
  • For Economy Best, Light and Classic fares, Condor's policy is that no refunds are allowed more than 24 hours after booking.
  • After the scheduled flight has departed, Condor does not offer any refunds on any fare type, as per their standard policy.
  • If the ticket is refundable, and you have used the part of it, the airline will refund the difference in the fare, taxes, fees, and charges related to the unused portion of the ticket.
  • In case of non-refundable fare, if no portion of the ticket is used, you can claim a refund on the taxes, government fees and surcharges, and government scheme costs.
  • Condor Airlines may refuse a right to a refund if you have asked for a refund after the end of a validity period.

Condor Flight Change Fees

Following Condor's flight cancellation regulations, cancellations are generally not permitted after 24 hours from the time of purchase, unless you have chosen the flex option. The cancellation fees for Condor flights vary based on the type of route and class of service:

A. Economy Class for Short and Medium Routes
  • Economy Light: Cancellation Fee (in USD) - $100
  • Economy Classic: Cancellation Fee (in USD) - $75
  • Economy Best: Cancellation Fee (in USD) - $50
B. Economy Class for Long Haul Routes
  • Economy Light: Cancellation Fee (in USD) - $125
  • Economy Classic: Cancellation Fee (in USD) - $100
C. Premium Economy
  •  Cancellation Fee (in USD) - $200
D. Business Class for Short And Medium Haul Routes
  •  Cancellation Fee (in USD) - $150
E. Business Class for Long Haul Routes
  •  Cancellation Fee (in USD) - $250.
Take Away

We trust this information has helped explain how to modify or cancel your booking. By following the steps outlined above, you should be able to smoothly change your reservation. At Airlines Ticket Policy, our goal is to keep you informed on policies for international carriers.

If you need any additional support or details, feel free to call our toll-free helpline at +1-888-474-0163 or visit our website at We're always happy to provide further guidance to ensure you have what you need to manage your booking with ease.